FAQs
Product info!
Please note Logix Cache Store is managed by Bluemark an independent retailer in coordination with Logix Federal Credit Union.
Though we would love new membership, it is not required.
The Logix Cache store works in partnership with Bluemark, an independent retailer that offers a digital platform to help with any customer inquiries.
Please email lfcusupport@bluemark.com for support-related needs.
Unfortunately, our Logix Branches and Member Service Center will not be able to assist in returns or exchanges.
No. The Logix Cache store works in partnership with Bluemark, an independent retailer that offers a digital platform to help with any customer inquiries.
Please submit order questions or concerns to lfcusupport@bluemark.com.
No. The Logix Cache store works in partnership with Bluemark, an independent retailer that offers a digital platform to help with any customer inquiries.
Our Logix Branches and Member Service Center will not be able to assist in returns or exchanges.
Please submit order questions or concerns to lfcusupport@bluemark.com.
- We offer a 30-day return/exchange policy on most items.
- Final Sale items, noted on their product pages, cannot be returned.
- Items must be returned in their original condition: unworn, unwashed, and undamaged.
- Returns made within 30 days of the delivery date will be refunded to the original form of payment, excluding shipping costs.
- We reserve the right to adjust returns if items are not received in new condition.
- While we typically process returns quickly, please allow up to 7 business days from when we receive the items for your refund to be processed.
- If you would like to return or exchange an item please email lfcusupport@bluemark.com.
Once your order is placed and has shipped, you'll receive an email with tracking information so make sure to check your inbox and spam folder.
We gladly accept a variety of payment methods, including major credit cards such as Visa, MasterCard, American Express, and Discover.
Additionally, we support Google Pay, Apple Pay, and Samsung Pay, along with PayPal for your convenience.
Currently, we only offer shipping within the U.S